Contact Us

Medik8 Customer Care

Our dedicated team are on hand to assist with any queries you may have.

We recommend first taking a look at our FAQ pages for answers to frequently asked questions and our Resource pages for skincare and regime advice. Please note we have a very small window to cancel or amend orders so we apologise in advance that this service is not guaranteed.

Reach our team

Chat with us by using the chat icon  located on the bottom left of our page . Here you will also find ways to manage your order or leave the team a message.

We are available:

Monday to Friday: 8am - 8pm GMT

Saturday & Sunday: 9am -5.30pm GMT

We aim to get back to your query within the same day but may vary during busier periods.