Contact Us

Medik8 Customer Care


Our dedicated team are on hand to assist with any queries you may have.

We recommend first taking a look at our FAQ pages for answers to frequently asked questions and our Resource pages for skincare and regime advice.

Reach our team

Please note during our Black Friday promotional period our Distribution centre & carrier network will be busier than usual. We ask to allow up to 7 working days for your order to arrive. You’ll be able to check the tracking status once you have received your despatch email. 

Chat with us by using the chat icon  located on the bottom left of our page . Here you will also find ways to manage your order or leave the team a message.

Email us at

We are available:

Monday to Friday: 8am - 8pm GMT

Saturday & Sunday: 9am -5.30pm GMT

We aim to get back to your query within the same day but may vary during busier periods.