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Cookies Policy


OUR COOKIES POLICY

To make full use of the online shopping and personalised features on medik8.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information.

However, if you'd prefer to restrict, block or delete cookies from medik8.com, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.


WHAT ARE COOKIES

Cookies are tiny text files stored on your computer when you visit certain web pages. At medik8.com we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

To order products on medik8.com, you need to have cookies enabled.. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see ‘Help’ menu of your particular browser to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.


WHAT WE USE COOKIES FOR

To summarise, we use cookies for the following purposes:

  1. authentication - we use cookies to identify you when you visit our website and as you navigate our website;

  2. status - we use cookies to help us to determine if you are logged into our website;

  3. shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website;

  4. personalisation - we use cookies to store information about your preferences and to personalise our website for you;

  5. security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

  6. advertising - we use cookies to help us to display advertisements that will be relevant to you;

  7. analysis - we use cookies to help us to analyse the use and performance of our website and services; and

  8. cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.


ANALYTICS COOKIES

We use Google Analytics to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv. The information generated relating to our website is used to create reports about the use of our website. Our analytics service provider's privacy policy (at the time of writing) is available at: http://www.google.com/policies/privacy/.

 

COOKIES USED BY OUR SERVICE PROVIDERS

We may place advertisements on the internet using digital advertising platform. Our service providers, for example Facebook and Google use cookies and those cookies may be stored on your computer when you visit our website.

 

OUR DETAILS

This website is owned and operated by Pangaea Laboratories Ltd. We are registered in England and Wales under registration number 03783618, and our registered office is at 35 Ballards Lane Finchley. Our principal place of business is at 730 Centennial Avenue, Centennial Park, Elstree, Herts. WD6 3SZ

You can contact us:

- by post, using the postal address given above

- using our website contact form

- by telephone, on the contact number published on our website from time to time; or

- by email, using the email address published on our website from time to time.